Telephone Etiquette Lunch Talk in Taiwan

Join us for an enlightening lunch talk on telephone etiquette where we’ll explore the nuances of effective communication over the phone and discover how mastering this skill can positively impact your professional interactions. In today’s fast-paced world, telephone conversations remain a vital aspect of business communication, and understanding the etiquette involved can make all the difference in creating a positive impression and fostering successful relationships.

During this session, we will delve into the dos and don’ts of telephone etiquette, covering topics such as proper greeting and closing phrases, active listening techniques, managing difficult conversations, and conveying professionalism through tone and language. Whether you’re a seasoned professional or new to the workforce, this lunch talk will provide valuable insights and practical tips to help you navigate telephone conversations with confidence and professionalism, ultimately enhancing your effectiveness in the workplace.

Talk Objectives:

  1. Understand the importance of telephone etiquette:
    Learn why effective telephone communication is crucial for professional success and how it contributes to building positive relationships.
  2. Master proper telephone greetings and closings:
    Explore the best practices for starting and ending phone conversations professionally and courteously.
  3. Enhance active listening skills:
    Learn how to listen attentively, ask relevant questions, and respond appropriately to ensure clear communication over the phone.
  4. Manage challenging phone conversations:
    Discover strategies for handling difficult situations, such as irate callers or misunderstandings, with calmness and professionalism.
  5. Effectively convey professionalism through tone and language:
    Learn how to use tone, pitch, and language to convey confidence, respect, and professionalism during phone conversations.
  6. Handle telephone interruptions gracefully:
    Explore techniques for managing interruptions during phone calls while maintaining focus and professionalism.
  7. Utilize voicemail and phone etiquette:
    Understand the dos and don’ts of leaving voicemail messages and receiving voicemails professionally.
  8. Develop telephone communication strategies:
    Learn how to structure and organize phone conversations effectively to convey messages clearly and achieve desired outcomes.
  9. Practice telephone etiquette in various scenarios:
    Engage in role-playing exercises to apply learned telephone etiquette skills in different workplace scenarios.
  10. Receive personalized feedback and tips:
    Get individualized feedback and practical tips for improving telephone communication skills based on real-life scenarios and challenges.

In today’s fast-paced business environment, mastering telephone etiquette is essential for building professional relationships and ensuring effective communication. Whether you’re dealing with clients, colleagues, or stakeholders, how you handle phone conversations can significantly impact your reputation and success. Join us for our upcoming “Telephone Etiquette Lunch Talk in Taiwan” where you’ll gain valuable insights and practical tips to enhance your telephone communication skills. Don’t miss this opportunity to elevate your professionalism and make a positive impression every time you pick up the phone.

Secure your spot today and take the first step toward improving your telephone etiquette skills. Register now to reserve your seat at our “Telephone Etiquette Lunch Talk in Taiwan” and unlock the secrets to confident and courteous phone communication. Elevate your professional image and enhance your effectiveness in business communications starting with this insightful lunch talk.

More Information:

Duration: 60 minutes

Fees: $1899.97  USD 679.97

For more information please contact us at:

If you would like to register for this talk, fill out the registration form below.


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